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Quick tour

No human wrote the message you received.

The WhatsApp message and the email that brought you here were sent by AI. Now see what the same system would do for your customers.

A

CCAgent

WhatsApp Business

Hi, we built a system that brings your agency's WhatsApp and phone traffic into one panel. Would you like a short demo?
Sure. What does it do?
AI makes the first contact and hands the warm lead to your agent. What time suits you?
Thursday 2 pm
Meeting booked
Watch first

See the system at work

From a new lead to a policy, from WhatsApp to the end-of-day summary, all in one video.

The problem

Your agency is losing money every day.

1

Slow follow-up

Leads from ads go uncalled for days and turn cold.

2

Scattered WhatsApp

Conversations live on an agent's phone. When they leave, the customer leaves too.

3

Missed renewals

Expiry dates sit in Excel or in someone's memory. Reminders always come too late.

4

Invisible performance

Nobody knows which campaign, agent or product actually pays.

All four lead to the same place: lost premium.

How it works

One AI layer runs every channel.

WhatsApp message
Phone call
Email
Ad form

AI Layer

Decides who to talk to, on which channel, when, and about what.

WhatsApp assistantVoice AssistantE-mail assistantCo Pilot

Warm lead

Lands in front of your agent

Task + reminder

Follow-up stays on time

Panel + reports

Everything on record

Product tour

An agency's day, step by step.

Step 1/7 · Home

At 9 am, your whole agency on one screen.

Lead flow

From new lead to won policy, every step at a glance.

Overdue work

Nobody left uncalled after 2 hours slips through.

Production

Premium, commission, withholding and net earnings, live.

Lead flow · conversion strip

New
AI conversation
Qualified
Won

Lead quality

Hot · Warm · Cold

Overdue work

Not called in 2 h

Production

Premium · Net earnings

sample view

Step 2/7 · WhatsApp + AI

The customer writes, AI answers instantly. You close the sale.

  • Every WhatsApp conversation in one inbox
  • Your agent takes over a conversation in one click
  • Automatic reminders to non-responders during business hours
  • Meta-approved app: you connect your account securely through Meta

WhatsApp

Customer 1

AI handling

Customer 2

Taken over

Customer 3

AI handling

I'd like a quote for car insurance.
What is your car's model year?
2019, petrol.
Take over

sample view

Step 3/7 · Campaigns

You are on this page because this campaign worked.

Approved Meta template · audience filter · live progress tracking · daily quota managed automatically, the rest is queued.

0

agencies targeted

0

messages sent

0

delivered · 86%

0

replies

0

said "STOP"

Real results from our first WhatsApp campaign

Step 4/7 · Customers · Quotes · Policies

Your whole portfolio in one place, in minutes.

Customers

  • Upload your portfolio by CSV in minutes
  • Meta Lead Form entries arrive on their own
  • Find anyone instantly by name, phone, ID or email

Quotes

  • In preparation
  • Sent
  • Accepted / Declined
  • Expired

Policies

  • Active
  • Expiring soon
  • Expired
  • Renewed
  • Cancelled

Products

  • Health
  • Supplementary Health
  • Life
  • Motor
  • Home
  • Earthquake
Step 5/7 · Renewal engine

Don't lose a single renewal to a competitor.

What is one saved renewal worth to you? Calculate it
  1. 30

    30 days

  2. 15

    15 days

  3. 7

    7 days

  4. 1

    1 days

  5. Expiry

Days are adjustable

Channel order

WhatsApp, then email. No answer? AI calls.

SLA tracking

Time to first contact, call tasks, escalation to a manager.

Priority

High-premium policies first, between 09:00 and 19:00.

Step 6/7 · Voice AI

No reply to the message? AI calls.

WhatsAppEmailAI calls
  • Speaks naturally, with its own voice and tone.
  • Stops and listens when interrupted, like a real conversation.
  • Writes the outcome to the panel. Your agent picks up where it left off.
00:08

Behind the scenes: how does it sound so natural on the phone?

  1. 1

    Listens

    Transcribes what you say instantly.

  2. 2

    Understands

    Hears from your tone that you have finished.

  3. 3

    Thinks

    Knows the customer's history and prepares the answer.

  4. 4

    Speaks

    In its own voice, fluently.

  • Interrupt it and it stops and listens.
  • Stay silent and it asks "Hello, are you there?"
  • When the job is done it says goodbye and hangs up.
  • Calls from a local line; every call is recorded.
Step 7/7 · Reports + Co Pilot

Which campaign makes money? Now you know.

An AI assistant you can ask on every screen.

  • Conversion funnel

  • By city

  • Campaign detail

  • Agent performance

  • Renewal rate

  • Saved renewals

  • SLA breach rate

  • Premium at risk

  • 30/60/90-day premium

Co Pilot

How can I improve this template?
I make suggestions based on the page you're on.
Trust · Privacy · Consent

You are always in control.

AI never…

  • Quotes a definite price, premium or coverage
  • Makes up figures for a product with no data
  • Gives legal, medical or financial advice
  • Strays outside insurance

Contact hours

Messages and calls only in the hours you set.

"STOP" = opt-out

Whoever writes it leaves the campaign. Emails carry an unsubscribe link.

Privacy and permissions

Data request screen, user and agent permissions.

Separate data

Each agency's data is kept apart.

Setup

You start in 4 steps.

  1. 1

    Connect your WhatsApp account through Meta

    Messages go out over the official WhatsApp Business platform.

    Meta-approved
  2. 2

    Upload your portfolio by CSV

    Your customer and policy list comes in from Excel or CSV.

  3. 3

    Decide the questions AI will ask

    You choose what to ask for a quote; the AI greets with those.

  4. 4

    Set your renewal rules

    Which day, which channel, which customer: all adjustable.

Next step

See the system on your own portfolio.

Pick a time that suits you; in a short call we walk through renewals, WhatsApp and calling on your brokerage's own workflow.

The calendar is coming here soon

For now, write to us and we'll find a time that suits you.

Request a demo by email

info@ccagent.net

Common questions

What you may be wondering

Will the AI give wrong information?

It never quotes a definite price or coverage. You can watch every conversation and take over in one click.

Is it privacy compliant?

Each agency's data is separate. There is a data request screen and permissions; anyone who writes "STOP" is removed.

We already have software

Policy issuing stays there. We take on first contact, WhatsApp and renewal follow-up.

Will my number get banned?

We are a Meta-approved app; your account connects through Meta. Approved templates, daily quotas and STOP handling keep your number out of trouble.

Is it expensive?

Compare it with the commission on a single saved renewal. See it with your own data in the free first month.

My team won't use it

There is nothing new to learn: warm leads land in front of them and they carry on in WhatsApp.