Products

Five products, one platform.

Voice, WhatsApp, CRM, automation and analytics are not separate tools; they are parts of one platform working on the same customer record.

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Voice AI Agent

WhatsApp AI Agent

AI CRM

Workflow Automation

Analytics and Reporting

One platform, one customer record

Products

Products

Each does a job on its own; together they close the chain.

See the products up close

See the products up close

Switch tabs: what the product does on the left, the steps it takes on the right.

Voice AI Agent

A Turkish-speaking AI assistant places the call, summarises the conversation and writes the result to the customer record.

Purpose: no customer goes uncalled.

  • Outbound calling and call records
  • Call summary lands as a note on the timeline
  • Automatic follow-up task on a missed call

Drawn from your voice-minute balance.

Call summary screen: the intent the AI extracted, the automatic summary and what was written to the record

A representative view of the product's screens; names and amounts are examples.

Flow
  1. Call placed
  2. AI listening
  3. Intent: renewal
  4. Summary written to CRM

These are states the product really produces, shown on a representative customer.

What each product solves

What each product solves

The left column is what we heard most often in field interviews with agencies.

Voice AI Agent

Today

  • Missed calls go untracked
  • There is no time to call everyone
  • What was said is not recorded

With the product

The AI assistant calls in order, summarises the conversation and writes the result to the record; a missed call opens a task.

WhatsApp AI Agent

Today

  • A message arrived and nobody replied
  • The 24-hour window closed
  • Nobody knows who is handling it

With the product

The incoming message is qualified, scored and assigned to an owner, with a reminder before the window closes.

AI CRM

Today

  • The portfolio lives in a spreadsheet
  • Quotes expire silently
  • A policy ending opens no task for anyone

With the product

Customer, quote, policy and renewal on one record, where every date triggers a task.

Workflow Automation

Today

  • Renewal follow-up depends on one person
  • Who calls whom is settled in the evening meeting
  • Late work is invisible

With the product

The chain runs itself at four thresholds, and a late task becomes visible to the manager.

Analytics and Reporting

Today

  • Nobody knows how many renewals slipped
  • Loss reasons are never asked
  • Reports are built by hand

With the product

Renewal rate, loss reason and SLA breaches are produced from records; the report is already there.

Which product fits you

Which product fits you

All five side by side.

ProductBest forChannelsAutomationIntegrationsAI capability
Voice AI AgentAgencies working by phoneVoiceCall tasks, missed-call follow-upRetell AISpeech, summary, intent
WhatsApp AI AgentAgencies working in writingWhatsAppTemplates, campaigns, 24h windowWhatsApp Business (Meta)Qualification and scoring
AI CRMGetting the portfolio in one placeAllSLA, ownership, loss reasonMeta Lead Ads, CSV, API0–100 score and grade
Workflow AutomationPutting renewals on a ruleWhatsApp + voiceT-30/15/7/1 chainAll channelsChannel-order decision
Analytics and ReportingManagersAutomatic reportsInternal dataLoss-reason breakdown
How the products work together

How the products work together

The same customer record passes these stops. Nobody has to remember the handoffs — the products are connected, not separate tools.

  1. Record

    Ads, web, spreadsheet

  2. Voice AI

    Calls, summarises

  3. WhatsApp

    Writes, qualifies

  4. CRM

    Scores, assigns

  5. Task

    Opens at a threshold

  6. Agent

    Handed to a person

  7. Analytics

    Measures

Four stages

The whole chain comes down to these four.

  1. 01

    Engage

    Voice · WhatsApp

    Whichever channel a record arrives on, the product makes first contact; nobody waits for someone to check a list.

  2. 02

    Understand

    AI qualification

    Intent is drawn from the conversation and a 0–100 score and grade are written to the record.

  3. 03

    Act

    CRM · Automation

    An owner is assigned, the SLA starts, and a task opens by itself when a threshold hits.

  4. 04

    Measure

    Analytics

    Renewal rate, loss reason and SLA breaches are produced from records.

Shared capabilities

Shared capabilities

Independent of any single product; on in every account.

  • AI-assisted conversation and messaging
  • 0–100 qualification score and grade
  • Workflow automation and the renewal chain
  • Channel history on one customer record
  • Real-time dashboard and reports
  • Human handoff: tasks, ownership and SLA
  • REST API and webhooks, with key management
  • Knowledge base: document upload and search
Use cases

Use cases

The same chain, put to different work.

Renewal tracking
Four thresholds back from a policy's end; a slipping renewal shows the same day.
Lead qualification
Records from ads are scored, and the warm ones surface.
Sales follow-up
A reminder task opens before the quote you sent expires.
Appointments
A call that ends in an appointment records it and puts it on the calendar.
Payment reminders
Automatic reminders for payments coming due.
Customer comms
WhatsApp and call history on the customer's own timeline.
Portfolio import
Your existing portfolio uploads from CSV/Excel as it is.
Integrations

Integrations

What is live today. For anything not on the list, the REST API and webhooks are open.

WhatsApp Business

Meta Cloud API; approved templates and campaigns.

Meta Lead Ads

Facebook and Instagram forms land directly as records.

Retell AI

The speech layer behind the voice assistant.

Gmail

Mail appears on the customer record.

Outlook / Microsoft 365

Connects the same way.

CSV / Excel

Portfolio import without mapping columns.

Webhook & REST API

Your own system posts records straight in.

Stripe · iyzico

Payment and balance top-up.

Salesforce, HubSpot, Zapier and Twilio are not offered as ready-made connectors today; integration with those runs through the API.

Enterprise and security

Enterprise and security

What is in the product today.

SSO

Single sign-on over OAuth2 / JWT through Keycloak.

Role-based access

Roles and permissions decide who can see what.

Encryption

Channel credentials are stored encrypted with AES-256-GCM.

Audit log

Critical actions are recorded with who and when.

Data isolation

Each customer sits in their own database schema; data does not mix.

KVKK tools

Explicit consent records, deletion requests and the privacy notice.

API key management

Create, list and revoke keys.

Security details
Only what we actually have

Only what we actually have

No customer logos, no case studies — we do not have them yet. Instead, the countable things: facts about the product itself.

0

products on one platform

0

main screens

0

renewal thresholds: T-30, T-15, T-7, T-1

0

channels: WhatsApp, voice, email

When pilot results come in we will update this with measured figures. Until then we would rather leave it empty than print an invented percentage.

Common questions

Can I buy the products separately?

For channels, yes: voice and WhatsApp are separate packages and you switch on only what you need. CRM, automation and analytics are not sold separately — they are on in every account.

Can I use them together?

Yes, and it costs less: combo packages are cheaper than buying the two channels separately.

Does it work with my existing CRM?

The product comes with its own CRM; there is no ready-made connector to another CRM today. The REST API and webhooks are open, and that is how a transfer is built. Your existing portfolio uploads from CSV/Excel as it is.

How long does setup take?

Portfolio import, WhatsApp template approvals and renewal thresholds are configured together as part of the pilot. What usually sets the timeline is Meta's template approval.

Is there an API?

Yes. A REST API and webhooks, with keys you create and revoke from the app.

Is enterprise deployment supported?

SSO, role-based access, audit logging and schema-level data isolation exist today. Self-hosting and choosing a data location are not offered yet; if you need those, let's talk.

Build your AI customer operations.

Tell us how you track renewals today, and we will find together where the line breaks for you.

Products | Akıllı Arama